FAQs

    General

    How do I know which model suits my needs?

    If you know your lawn size, go to the Category Page and choose the model that meets your needs. If you do not know your lawn size, use the Robomap Tool to find out.

    Can I use the Robomow mobile app with my Robomow?

    Go to the Robomow Application Page to check compatibility.

    What sets Robomow apart from other robotic mowers?

    Robomow is stronger than most other robotic mowers*
    Equipped with heavy-duty steel blades and a robust design, Robomow can handle any terrain.
    Robomow is faster than most other robotic mowers* Depending on model, with a 28 or 56 inch cutting width, Robomow gets the job done faster than its competitors.
    Robomow edging takes care of the entire lawn: The only robotic mower that cuts the edge of the lawn, Robomow's unique 'Edge Mode' allows the blade to go past the wheel while driving on the edge for an all-round finish you won't find with any other robotic mower.
    *Designed for similar sized lawns

    Is the Robomow noisy?


    Robomow's noise level depends on the model.
    Robomow RC/TC/MC – 68dB measured.
    Robomow RS/TS/MS – 74dB measured.

    Mowing

    Does Robomow collect the clippings?

    No. Robomow does not collect clippings. Instead, it uses a method called 'mulching'. Mulching cuts grass clippings into very small, fine pieces that fall naturally back into the soil, giving it back its nutrients.

    What about trees, flowers, ponds, pools or other objects on the lawn?

    Robomow is fully equipped to handle any and all objects found on the lawn, either by simply changing direction or by noting the location of 'Perimeter Islands.'* *Perimeter Islands must be incorporated into the initial setup to protect flowerbeds and other soft obstacles on the lawn. Trees and other rigid objects do not require Perimeter Islands.

    Is Robomow safe for children and pets?

    Robomow comes equipped with a number of safety features that make it an exceptionally safe product. Robomow also fully complies with all the safety standards set for robotic lawnmowers.

    What about edging?

    Robomow has a unique 'Edge Mode.' The only mower that cuts beyond its wheel, Robomow is designed to drive on the very edge of your lawn, cutting the lawn's entire edge for a superb, all-round finish.

    How long will it take for Robomow to mow my lawn?

    Robomow cuts the grass more slowly than a human mows. However, you can set the Robomow to maintain your lawn at any time that is convenient for you, and it will keep your lawn maintained all year long. For the ultimate in convenient robotic mowing, you can even set the Robomow to work at night!

    Is Robomow suitable for my lawn?

    Robomow is suitable for any lawn shape and size that a walk- behind mower or sit-on mower can mow.

    Is it possible for someone to steal my Robomow?

    Robomow is equipped with a state-of-the-art Anti-Theft system that sounds an alarm when the Robomow is taken out of its base without entering the code.

    What is the annual cost of running Robomow?

    The cost of running Robomow depends on the model. The cost for operating RC/TC/MC models ranges from EUR 11.3 to EUR 18.3 per year, and from EUR 26.7 to EUR 51.80 for RobMAINTENANCE and STORAGE

    What type of warranty is included?

    All Robomow models come with a 2-year warranty on all parts, except for the battery which is covered by a one-year warranty.

    What parts will I be expected to replace over the years?

    Robomow has two parts that need replacing: The blades – recommended to be replaced every season
    The battery – has a life expectancy of between 2-4 years, depending on usage

    How do I clean my Robomow?

    The best way to clean your Robomow is to scrape the the bottom of the mower with a sharp edged tool, then use a damp or wet cloth to wipe the top surfaces. NEVER use a water hose or any type of liquid to clean the underside of the mower.

    How should I store my Robomow in the winter?

    1. Clean your Robomow before putting it away for the winter.
    2 .During the winter, keep your Robomow continuously charged to avoid damage to the batteries (refer to the 'Maintenance and Storage' section in your User Manual).
    3. Store the mower in a dry area, preferably at room temperature.

    Setup

    How do I set up my Robomow lawnmower?

    Robomow mowers are designed for ease of use. Requiring just a simple one-time setup, just choose a location for the Base Station and install a Perimeter Wire around your lawn. That's it. You're ready to go!

    Is there setup help available?

    Yes. Every Robomow lawnmower comes with a Quick Start Guide and DVD that explains exactly how to setup your Robomow for the very first time.

    If I don’t want to setup the Robomow, is there help available?

    Yes. Although Robomow setup is designed to be simple and straightforward, should you prefer not to do it yourself, a Robomow dealer will be happy to do it for you at an affordable charge.